Refund policy

Sterling Brass does not sell directly to the general public. All our instruments are sold exclusively through our network of registered distributors.

If you wish to return or request a refund for a Sterling instrument, please contact the authorised distributor from whom you made your purchase. Each distributor manages their own sales, returns, and warranty policies, and they will be able to assist you directly.

If you need help locating the correct distributor or require further assistance, please contact us at info@sterling-brass.co.uk and we will be happy to help direct your enquiry.